Thanks for visiting the Fretlight Support page. Whatever your support needs are we're here to help. A good place to get answers for all things Fretlight is our Fretlight Knowledge Base so we recommend you start there. 

You must be using Windows 7 or above or Mac 10.7 or above with a 400/500 series Fretlight guitar for Phone Support.
Chat, eMail, and Knowledgebase help is available for all users with Fretlight related questions.
Make sure you have your device or computer and guitar handy when calling in for support.

Check out the Fretlight Knowledge Base.
There are answers to many frequently asked questions there.

Talk to us on Live Chat. 
Live chat is available from 9am - 4:30pm Pacific Time. Click the button in the lower right to start a chat.

Send us an email.
We'll get back to you within 24 business hours.

Call Us! Toll Free: 1-800-575-6511 or Regular: 1-775-636-7300. 
We're available Monday-Friday 9am - 4:30pm (PST)

For specialized inquiries, please use one of the following email addresses: (Business development and partner inquiries) (Media inquiries) (Career inquiries)

Watch a Tutorial Video.
Check out our list of great tutorial videos. You'll learn the in's and out's of various software products and how to get the most out of them.

Return a Product.
Click here to start a return.


Download one of our Fretlight Guitar Manuals or QuickStart Guides

Fretlight 5 Owner's Manual

Fretlight 5 QuickStart Guide (PC)

Fretlight 5 QuickStart Guide (Mac)

Fretlight Owner's Manual

Fretlight QuickStart Guide 

GP6 Owner's Manual


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