Thanks for visiting the Fretlight Support page. Whatever your support needs are we're here to help. A good place to get answers for all things Fretlight is our Fretlight Knowledge Base so we recommend you start there. 

You must be using Windows 7 or above or Mac 10.7 or above to use the Fretlight 5 Guitar.

Check out the Fretlight Knowledge Base.
There are answers to many frequently asked questions for ALL MODELS of Fretlight Guitars.

Talk to us on Live Chat. 
Live chat is available from 9am - 4:30pm Pacific Time. Click the button in the lower right to start a chat.

Send us an email.
We'll get back to you within 24 business hours.

Watch a Tutorial Video.
Check out our list of great tutorial videos. You'll learn the in's and out's of various software products and how to get the most out of them.

For specialized inquiries, please use one of the following email addresses: (Business development and partner inquiries) (Media inquiries) (Career inquiries)

Call Us! Toll Free: 1-800-575-6511 or Regular: 1-775-636-7300. 
We're available Monday-Friday 9am - 4:30pm (PST). FRETLIGHT 5 SUPPORT ONLY. 

Return a Product.
Click here to start a return.

Looking to Get Started with Your New Fretlight 5 Guitar?

Download the Fretlight 5 Starter Pack, which Includes:
Fretlight Studio 6 for the Beginner Computer Software, Free Video Lessons & Owner's Manual. 

Fretlight 5 Starter Pack

Download one of our Fretlight 5 Guitar Manuals or QuickStart Guides

Fretlight 5 Owner's Manual

Fretlight 5 QuickStart Guide (PC)

Fretlight 5 QuickStart Guide (Mac)


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